Purpose: This test uses the Cable TV industry as the setting to assess the basic math skills typical of many sales and customer service jobs. It measures skills in addition, subtraction, percents, fractions, and word problems using the same math operations.
When To Use It: The Sales Math Aptitude Test should be used where employees must calculate prices of odd lots of products or services, where employees must be adept at working through problems in their head or by use of a hand calculator, and where they must work quickly.
Target Group: We recommend using this test for positions such as field sales representative, customer service representative, sales clerk, account executive, telemarketer.
High Scorers: People scoring high on the Sales Math Aptitude Test should perform the quantitative aspects of their job more quickly with a minimum of mistakes.
Low Scorers: People scoring low on the Sales Math Aptitude Test are likely to make a lot of mistakes in calculating pricing for customers. This translates to low productivity because they either require the customer to wait an inordinately long time before completing the transaction or because the Accounting Department must correct many of the errors made by this person.
Number of Items: 56
Time Limits: 16 minutes (4 minutes for each of 4 sections)
Validity: On average, this test is related r=.23* with productivity for telephone sales representatives; r=.25** with overall job performance.
Sample Items: In this test the candidate must work several types of math problems: addition, subtraction, fractions, percentages and word problems.
1. $15.50 + 21.95 = ____________
2. $45.50 - $13.95 = ____________
3. 12% of $32.00 = ____________
4. 1/3 of $68 = ____________
5. Mary Carter's existing services cost $29.95. Now, she wants two additional converter boxes and three pay-per-view movies. The converter boxes are $7.95 each and pay-per-view movies are $6.95 each.
What will her bill total next month? _______________
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