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Resource Associates Testing Solutions

  RA | Case Studies
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1: Quick Start Needed for Large Scale Hiring
2: Streamlining the Assessment in a High Turnover Industry
3: Customizing a Testing Solution for Key Senior Managers
4: Setting the Ideal Cut-Off Score
5: Solving the “Revolving Door of Turnover”
6: New Company Owners Want to Know “Is It Working?”
7: Plant Re-Opening Which Former Employees to Re-Hire?
8: Testing for Convenience Store Managers Produces Large ROI
9: Client Requests Validation Study


2: Streamlining the Assessment in a High-Turnover Industry

Industry: Retail

Business Challenge: A client was inundated with applicants and needed an assessment that could:

1) Be administered in a short period of time and
2) Reduce turnover.

RA Solution: A customized test that was streamlined to reduce administration time. Additional items were included to better project turnover risk.

In this case, the client tested a few of their current employees on this test to get some idea of how the test was scored and to get familiar with how the scores are reported. They relied primarily on Resource Associates' prior validation research in other companies with similar jobs.

Now, when the candidate goes online, they see the client company's logo and company name which creates a very positive impression. As soon as the candidate finishes the test, a report is emailed to the client's address and that helps them make a hiring decision on the spot.

What Was Originally Available

The Final Customized Assessment

Personality Dimensions Personality Dimensions
Agreeableness Agreeableness
Conscientiousness Conscientiousness
Customer Responsiveness Customer Responsiveness
Emotional Resilience Emotional Resilience
Empathy Teamwork
Optimism / Enthusiasm Tenure Potential
Teamwork Work Drive
Work Drive  
Cognitive Aptitude Cognitive Aptitude
CSR Math Entry Level Math and Reading
CSR Reading
Perceptual Speed & Accuracy


Result:The administration time of the test was reduced by 40%.

Valuable tenure potential information was available to the human resource team for screening or further review.


 

 

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