Purpose: This assessment helps you identify professionals who are easy to get along with and not contentious or arrogant, have the confidence to make decisions and deal with people who make inappropriate requests / demand, who are patient / client oriented, interpersonally sensitive and empathetic, caring and helper oriented, cheerful and positive, hard working, team-oriented, and dependable. It also includes an aptitude component to determine the degree to which the individual can handle new learning and deal with complexity.
About the Test: This test consists two parts: (a) a 141 question personality inventory, (2) 44 aptitude questions, about evenly divided between verbal reasoning, numerical reasoning, and abstract reasoning. This test takes about 60 minutes to complete although it will vary from person to person because it is untimed.
What the Report Gives You: Graphical display of scores, explanation of aptitude results, list of Strengths and Developmental Concerns, and Suggested Interview Questions.
Testing Process: Online testing provides immediate reporting. Proctoring is desirable but not required.
Options: Contact us to learn how we can customize the test content or the way information is presented in the report to meet your specifications. We can also help you validate an assessment for your workforce or establish company-specific scoring.
Validity Information: Available upon request.
Undesirable Behaviors
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Test Content
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Desirable Behaviors
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Needs less demanding responsibilities, easily overwhelmed by complexity
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General Mental Ability
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Able to make decisions with complex information
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Argumentative
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Agreeableness
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Easy to get along with, strives for harmony with other staff
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Hesitant, easily intimidated
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Assertiveness
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Decisive, strong-willed, influential
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Not service minded, stingy about making allowances for patient / client needs
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Customer Service
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Desires to provide a service that meets patients’ / clients’ expectations
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Fails to live up to promises
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Dependability
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Dependable, reliable
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Overreacts to stress, gets upset easily
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Emotional Resilience
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Calm, level-headed, handles stress well
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Needs a lot of quiet time
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Extroversion
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Enjoys interacting with people
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Uncaring about people’s feelings
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Empathy
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Interpersonally / feelings sensitive
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Direct, blunt, tactless, tends not to adjust his/her style to meet others needs
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Impression Management
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Diplomatic, interpersonally sensitive, strives to communicate in ways others can relate to
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Bends rules or uses them for their own benefit
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Integrity
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Strong moral values
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Focuses on pay & benefits
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Intrinsic Motivation
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Enjoys daily tasks and interactions at work
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Doesn’t like to deal with needy people
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Nurturance
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Likes caring for people in need
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Prefers traditional approaches and standard solutions
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Openness to New Experience
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Curious, inquisitive, innovative, interested in learning and professional growth
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Finds fault easily, gloomy attitudes, complains
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Optimism
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Cheerful, enthusiastic, upbeat, positive
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Prefers to take on sole responsibility without having to coordinate with others
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Teamwork
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Sees self as part of a team to provide services
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Does the minimum
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Work Drive
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Willing to go the extra mile
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