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Household Worker / Concierge Staff
Cost: $35

  RA SAMPLE REPORT DOWNLOAD

Purpose: This assessment helps you identify people who can work in your home in a trustworthy manner, take pride in attention to detail, be well organized, be responsive to you and display a great customer service attitude. This test includes specific measures to evaluate whether they might get into fights with other staff or be abusive to members of family members, and whether drugs might be a problem for them. It will also help you determine if they have positive attitudes about learning new skills, and working hard. Last, it includes a test of mental ability so that you can judge how much supervision they will need, how quickly they will catch on to new assignments, and how much independent judgment you can expect.

About the Test:This test consists of twp parts (1) 12 minute test of mental aptitude, and (2) a 126 question personality inventory This test takes about 45 minutes although it will vary from person to person because the personality portion is untimed.

What the Report Gives You:
Graphical display of scores, explanation of aptitude results, list of Strengths and Developmental Concerns, and Suggested Interview Questions.

Testing Process:
Online testing provides immediate reporting. Proctoring is desirable but not required.

Options: Contact us to learn how we can customize the test content or the way information is presented in the report to meet your specifications. We can also help you validate an assessment for your workforce or establish company-specific scoring.

Validity Information:
Available upon request.

 

Undesirable Behaviors

Test Content

Desirable Behaviors

Prefers easily-learned tasks
Mental Aptitude
Can handle more complex, challenging job tasks
Argumentative
Agreeableness
Easy to get along with, nice
Prone to using violence to solve problems
Avoidance of Violence
Does not use violence to solve problems
Bends or ignores company rules
Conscientiousness
Adheres to company rules, meets expectations
Not service minded, stingy about making allowances for customer needs
Customer Service
Wants to understandand keep her customers happy
Doesn’t like detailed tasks
Detail-Minded
Likes working on detailed tasks
Higher potential for drug use
Drug Use Potential
Lower potential for drug use
Overreacts to stress, gets upset easily
Emotional Resilience
Calm, level-headed, handles stress well
Tends to use rules for their own benefit
Integrity
Strong moral values
High turmoil life style, many stressors
Life Stability
Minimal turmoil, minimal external obligations / stresses
Finds fault easily, complains
Optimism
Cheerful, enthusiastic
Comfortable with chaos and messiness
Orderliness
Strives to main orderand organization
Does the minimum
Work Drive
Willing to go the extra mile

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