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Customer Service Representative for High Security Positions
Cost: $18

  RA SAMPLE REPORT DOWNLOAD

Purpose: It will help you identify the person will demonstrate good job performance, i.e., easy to get along with, good with customers, dependable and hard working, plus they have the type of personality that makes them more resistant to opportunities for theft or fraud.

About the Test:This test battery has a 103 question untimed personality inventory. This test will probably take most people about 30 minutes to complete although it will vary from person to person because it is untimed.

What the Report Gives You:
Graphical display of scores.

Testing Process:
Online testing provides immediate reporting. Proctoring is desirable but not required.

Options: Contact us to learn how we can customize the test content or the way information is presented in the report to meet your specifications. We can also help you validate an assessment for your workforce or establish company-specific scoring.

Validity Information:
Available upon request.

 

Undesirable Behaviors

Test Content

Desirable Behaviors

Argumentative, contentious
Agreeableness
Easy to get along with, amiable
Fails to live up to promises
Conscientious
Dependable, reliable
Not service minded
Customer Service Orientation
Enjoys serving people
Overreacts to stress, gets upset easily
Emotional Resilience
Calm, level-headed, handles stress well
Has a number of high risk personality factors that increase chance of theft
Potential Fraud / Theft
Resistant to opportunities for theft
Does the minimum
Work Drive
Willing to go the extra mile

RA Buy a Report


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