Purpose: This assessment helps you identify people who can operate independently and have the confidence to make decisions, who are customer oriented, interpersonally sensitive and empathetic, caring and nurturing, cheerful and positive, hard working, and dependable.
About the Test: his test consists of 106 question personality inventory, so it should take about 30 minutes to complete although it will vary from person to person because it is untimed. Note: If you want to include Math and Reading, please look at the Senior Services Worker assessment.
What the Report Gives You: Graphical display of scores and Suggested Interview Questions.
Testing Process: Online testing provides immediate reporting. Proctoring is desirable but not required.
Options: Contact us to learn how we can customize the test content or the way information is presented in the report to meet your specifications. We can also help you validate an assessment for your workforce or establish company-specific scoring.
Validity Information: Available upon request.
Undesirable Behaviors
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Test Content
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Desirable Behaviors
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Argumentative
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Agreeableness
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Easy to get along with, nice
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Wants to make decisions on their own
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Respect for Authority
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Comfortable taking direction
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Fails to live up to promises
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Conscientiousness
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Dependable, reliable
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Not service minded, stingy about making allowances for customer needs
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Customer Service
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Wants to understand and keep her customers happy
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Overreacts to stress, gets upset easily
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Emotional Resilience
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Calm, level-headed, handles stress well
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Uncaring about people’s feelings
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Empathy
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Interpersonally / feelings sensitive
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Tends to use rules for their own benefit
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Integrity
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Strong moral values
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Doesn’t like to deal with needy people
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Nurturance
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Likes caring for people in need
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Likes to do tasks with no input from others
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Teamwork
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Likes to coordinate with others to do tasks
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Does the minimum
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Work Drive
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Willing to go the extra mile
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