Purpose: This assessment helps you identify people who are bright, capable of learning and manipulating complex information, and can explain things well. The test also helps you evaluate whether candidates are easy to get along with and slow to anger, willing to adhere to company rules and policies, customer minded and eager to please, empathetic, interested in finding innovative approaches, confident, cheerful and upbeat and hard working.
About the Test: This test consists of two parts (1) a 102 question personality inventory, (2) a 44 item test of general cognitive aptitude with about equal number questions for verbal reasoning, numerical reasoning, and abstract reasoning. It probably takes about 60-75 minutes to complete it although this will vary from person to person because it is untimed.
What the Report Gives You: Graphical display of scores and suggested interview questions.
Testing Process: Online testing provides immediate reporting. Proctoring is desirable but not required.
Options: Contact us to learn how we can customize the test content or the way information is presented in the report to meet your specifications. We can also help you validate an assessment for your workforce or establish company-specific scoring.
Validity Information: Available upon request.
Undesirable Behaviors
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Test Content
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Desirable Behaviors
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Slow to learn, needs simple tasks
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Mental Ability
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Quick learner, solves difficult problems
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Argumentative, sarcastic
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Agreeableness
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Easy to get along with, nice
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Fails to live up to promises
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Conscientious
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Dependable, reliable
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Not service minded
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Customer Service Orientation
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Enjoys helping customers
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Overreacts to stress, gets upset easily
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Emotional Resilience
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Calm, level-headed, handles stress well
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Insensitive to others’ feelings
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Empathy
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Attuned to others’ feelings & concerns
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Doesn’t want to have to learn new skills
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Openness to New Experience
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Curious, wants to learn and cross-train
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Negative attitudes, gives up easily
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Optimism
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Enthusiastic, cheerful, upbeat
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Lacks confidence, creates doubt w/ cust.
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Self Confidence
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Confident of skills, presents self as an expert
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Probably will not stay for several years
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Tenure Potential
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Plans to stay for several years
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Does the minimum
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Work Drive
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Willing to go the extra mile
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