Dispatcher Test
Good communicators who can think quickly and keep units and fleets running smoothly can be identified using our Dispatcher test.
Pre-Employment Test
Purpose:
Find a dispatcher who is calm, confident, and has the ability to communicate with one of RA’s Dispatcher Tests. These screening tests can help you identify candidates who are dependable team players, easy to get along with and slow to anger, who also have the mental ability to process information quickly, and make decisions based on complex information.
About This Test:
Dispatcher Test
Comprehensive
$35.00
- A personality trait section
- An untimed General Cognitive Aptitude Test
Dispatcher Test
Express
$35.00
- A smaller number of personality trait measures
- A timed test of General Reasoning
What the Report Gives You:
A graphical display of personality trait scores, feedback regarding strengths and developmental concerns, explanation of aptitude results and suggested interview questions.
Testing Process:
- Immediate score report upon completion.
- Proctoring desirable but not required.
- The use of mobile phones is discouraged.
Options:
Contact us to learn how we can customize the test content for your hiring process or the way information is presented in the report to meet your specifications.
Target Group:
We recommend using this test for the positions of Logistics Manager, Logistics Coordinator, Scheduling Coordinator, Transportation Manager, Fleet Manager, Terminal Manager, and Loan Planner among other roles.
Sample Personality Item:
For the statement on the left |
| For the statement on the right | |||||
Successful managers give their employees freedom to do their work and don’t insult them by looking over their shoulders all the time. |
Successful managers regularly monitor their employees’ work to make sure they are doing what they are supposed to do and not making costly mistakes. |
Sample Questions for General Cognitive Aptitude Test | |||
---|---|---|---|
Sample verbal reasoning item: House is to dwelling as car is to ____________. | (A) transportation | ||
Sample numerical reasoning item: Which number comes next in this series? 3 6 9 19 22 25 | (A) 32 | ||
Sample abstract reasoning item:
Which figure would come next in the series?
|
(Sample questions differ from actual test appearance and do not contain real test content.)
The Dispatcher Test Evaluates:
Less Desirable Behaviors | Test Content | Desirable Behaviors |
---|---|---|
Slow learner, overwhelmed with complexity | General Cognitive Aptitude | Quick learner, handles challenging tasks well |
Slow to learn, needs simple tasks | General Reasoning* | Quick learner, solves problems |
Argumentative, contentious | Agreeableness | Easy to get along with, amiable |
Timid, lacks courage to confront subjects | Assertiveness* | Willing to offer opinions and debate different options |
Fails to live up to promises | Conscientiousness / Dependability* | Dependable, reliable |
Says negative things about your company in public | Company Loyalty | Says positive things about your company in public |
Lacks confidence in own decisions | Self-Confidence | Confident of own decisions |
Not service minded | Customer Service Responsiveness* | Enjoys serving people |
Overreacts to stress, gets upset easily | Emotional Stability / Resilience* | Calm, level-headed, handles stress well |
Easily overloaded with social stimulation | Extroversion | Enjoys a lot of social involvement at work |
Bends rules to suit own purposes | Integrity* | Strong moral code |
Doesn’t feel responsible for how employees feel about their jobs | Managerial Human Relations | Good motivator for others, tries to help others succeed in their careers |
Does not stay on top of tasks that have been assigned to others | Managerial Task Structuring | Stays on top of details that have been assigned to others |
Lacks enthusiasm, may give up easily | Optimism / Enthusiasm* | Cheerful, “can-do” attitude |
Doesn’t want to coordinate with others | Teamwork Orientation* | Able to coordinate and work cooperatively |
Does the minimum | Work Drive* | Willing to go the extra mile |
(Note: The asterisk (*) denotes that the personality dimension is included in the Express version of the test.)
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